Problem resolution management
Successfully breaking new ground
Why problem resolution management?
Some problems can’t be resolved using tried-and-tested processes. If neither the solution nor the approach to it are clear, or if an error with an unknown cause arises, we can’t employ a standard course of action. In such cases, problem resolution management offers a wide range of techniques and methods which can be used to develop solutions tailored to a given problem.
Our capabilities:
AEM
Weinreich has extensive experience in the executive planning and
implementation of problem resolution management. Previous projects
have achieved the highest degree of maturity (Level 3) according to
Automotive SPICE (ISO 15504).
We apply problem resolution
management as a fundamental principle in every engineering phase,
thus avoiding the trial-and-error method of solving problems. By
using different creativity and problem resolution techniques, we are
able to develop optimal solutions via a systematic and structured
process.
In problem resolution, we are not satisfied with a
simple elimination of symptoms. Our aim is always to identify and
resolve the causal organisational or technical problems.
How you benefit:
No temporary, superficial solutions but rather the sustainable elimination of the problems
Detection of the root cause of the problems
Assistance with the development and definition of concrete objectives using the SMART (Specific, Measurable, Attainable, Relevant, Time-Bound) method
Collaborative development and evaluation of solution approaches
By using effective corrective measures, a reoccurrence of the same, or similar, problems is prevented in the long-term.
